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Applied AI·September 15, 2026·1 min read

Anthropic, Salesforce CEOs Say Companies Need More Help Using AI

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When both a frontier lab and a CRM giant say customers are barely tapping AI, they’re pointing to a services and integration gap, not a model gap. Budget is going to shift toward implementation partners, workflow redesign, and change management—if you only sell APIs, expect pressure to move up the stack.