At Dreamforce, Salesforce announces Koa, a specialized CRM reasoning model built on Nvidia's Nemotron architecture, designed to power AI agents in Agentforce
THE SO WHAT
Salesforce building Koa on Nvidia’s Nemotron architecture is a clear bet that vertical, CRM-native reasoning beats generic LLMs for sales and service workflows. If you’re a Salesforce shop, assume the center of gravity for automation moves from your custom scripts into Agentforce over the next 12–24 months.
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