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Tech & Innovation·June 24, 2026·1 min read

Betting on People’s Worst Instincts Has Kind of Always Been Mark Zuckerberg’s Thing

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The real lesson for operators is that engagement-optimized systems tend to converge on exploiting human bias and impulse. As you deploy AI-driven personalization, decide explicitly which behaviors you are willing to amplify and document the guardrails now, before the metrics push you somewhere you don’t want to be.

Tech & Innovation

Quote of the day by former Microsoft CEO Steve Ballmer: 'There's no chance that the iPhone is going to get any significant market share' — a staggering misread of the future of consumer devices

Ballmer’s iPhone quote is a useful calibration: incumbents routinely misprice new interaction models. As AI-native interfaces emerge, assume your own intuition is similarly biased toward current distribution and monetization patterns—instrument user behavior, don’t rely on gut.