Hackers say they used Meta's AI support chatbot to change emails tied to Instagram accounts amid a wave of high-profile account takeovers; Meta fixed the issue (Jason Koebler/404 Media)
THE SO WHAT
AI support became a new attack surface — social engineering the model was enough to rewrite account ownership. If you're deploying AI into customer support or ops, treat it like a privileged employee: enforce hard policy constraints, add human-in-the-loop on sensitive actions, and red-team prompt-based exploits this week.
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