Is AI really helping your SMB? Study finds a quarter of execs can't explain what their AI actually does
THE SO WHAT
If 25% of leaders can't explain AI outputs while delegating expenses and payments to it, you don't have automation — you have unpriced risk. For SMB operators, the move this week is to map where AI touches money flows and require a one-page, plain-language explanation of how each system makes decisions.
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