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Deep & Emerging Tech·September 3, 2026·1 min read

IT helpdesk impersonation hits Microsoft Teams once again, with the hackers hiding their activity within legitimate tools

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Attackers living inside Teams and impersonating IT helpdesks means your collaboration layer is now a primary social-engineering vector, not just email’s sidekick. Lock down Teams app permissions, harden helpdesk workflows, and train users that “IT” in chat is untrusted by default.