Italy is investigating Microsoft 365's price hike, saying Microsoft failed to inform users that AI tools like Copilot were being integrated into the service
THE SO WHAT
Italy’s probe into Microsoft 365 price hikes tied to Copilot is a warning shot: bundling AI into existing SKUs without clear disclosure is now regulatory risk, not just comms risk. If you’re adding AI and raising prices, make the value and consent explicit — expect scrutiny on both.
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