
'I've been waiting for this for ages!': The Sonos app's new navigation, volume controls and speaker ordering are finally rolling out — though you might not get them right away
THE SO WHAT
Sonos needing a headline for basic navigation and volume fixes is a reminder that UX debt compounds until it becomes a brand event. If customers have been asking for the same small improvements for years, shipping them now is cheaper than trying to buy back goodwill later.
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