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Tech & Innovation·September 16, 2026·1 min read

Live Q&A: Apple Store pioneer Ron Johnson talks retail strategy, careers, and lessons from Steve Jobs

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Ron Johnson’s playbook—experience-led stores, curated product narratives, and staff as educators—still underpins modern retail. If you run physical locations, your AI and data investments should amplify those levers, not replace them: better staffing, smarter merchandising, tighter feedback loops.