0
Applied AI·September 26, 2026·1 min read

McDonald’s tests Archy, an AI drive-thru voice for English and Spanish

Share

A 90% accurate bilingual drive‑thru agent is a concrete proof point that narrow, high-volume voice workflows are ready for AI. Any operator with scripted phone or counter interactions should be scoping where sub‑100% accuracy is tolerable and how to route edge cases to humans without killing throughput.