Monday.com launches Harmony, a voice AI platform for sales calls
THE SO WHAT
Monday.com turning its own stack into a voice AI that dials, qualifies, and follows up—using small, task-specific models with ~200 ms latency—is a verticalization play on top of its workflow graph. If you sell into sales orgs, assume AI-native dialers will own more of the top-of-funnel and design your product around handoff quality, not raw call volume.
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