OpenAI has started letting some customers pay only when the AI works
THE SO WHAT
Outcome-based pricing for select large OpenAI customers—paying only when an interaction is handled end-to-end—pushes AI from metered tool to BPO replacement. If you’re selling AI into enterprises, expect procurement to start asking for similar risk-sharing; if you’re a buyer, this is your leverage moment to tie spend to resolved tickets, not tokens.
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