OpenAI PR tells journalist to ‘move on’ while asking Sam Altman about a ChatGPT user’s suicide
THE SO WHAT
A high-profile clash over a ChatGPT-linked suicide cements AI harm narratives in mainstream media, regardless of causality. If you deploy conversational AI at scale, you need documented escalation paths, crisis protocols, and a comms plan for edge cases—waiting until you’re in the headline is too late.
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