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Applied AI·July 23, 2026·1 min read

OpenAI's latest service wants to get your company build and get better integrated with AI agents

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OpenAI Presence is a bid to own the lifecycle after you deploy agents — monitoring, updating, and integrating them into live workflows. If you’re rolling out agents across support or ops, decide early whether you want that control plane in a vendor’s hands or in your own middleware stack.

Applied AI

A Google study using millions of de-identified AI interactions finds AI is helping workers, not replacing them, and much AI use is "shallow" for certain tasks

Usage telemetry from millions of interactions suggests most enterprise AI today is lightweight assistance, not deep workflow automation. That’s a green light to invest in higher-friction, embedded use cases — the shallow stuff is getting commoditized, but the real productivity delta is still mostly untapped.