Ordering with the Starbucks ChatGPT app was a true coffee nightmare
THE SO WHAT
When a simple, high-frequency workflow like “venti iced coffee, light skim” becomes a multi-step AI puzzle, you’ve over-rotated from utility to novelty. If you’re shipping chat-based interfaces for narrow tasks this year, benchmark against your current UX — if the bot isn’t faster on the 10th use, kill or radically constrain it.
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