Palona, which uses AI agents to automate real-time workflows in brick-and-mortar businesses, raised a $20M Series A, following a $10M seed in 2025
THE SO WHAT
Palona’s $20M for AI agents in physical retail and services is capital betting that the next automation wave hits offline workflows. If you operate brick-and-mortar, inventory the repetitive coordination tasks—scheduling, routing, stock checks—that agents could own before your competitors do.
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