Rival AI agents, Instinct and Meta’s Muse, both add the ability to make calls
THE SO WHAT
Phone-call execution for Instinct and Meta’s Muse pushes AI agents deeper into real-world ops—canceling subscriptions and booking tables is the same pattern as vendor calls and collections, just with higher stakes. Start listing workflows where a phone call is the last manual step and decide which ones you’re willing to hand to an agent in 2026–2027.
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