Salesforce AI Force, Agents as UI, The Race to Headless
THE SO WHAT
If Salesforce is publicly treating UI as a melting moat and leaning into agents and headless backends, the center of gravity is shifting to data models, workflows, and APIs. SaaS operators should assume that in many categories, the winning surface will be someone else’s agent—optimize for being the best backend, not the prettiest front door.
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