0
Applied AI·June 28, 2026·1 min read

Salesforce employees are confused about why the company is promoting a competitor inside Slack

Share

Salesforce amplifying Anthropic’s Claude Tag inside Slack—even as it competes with its own AI—shows how hard it is to balance platform openness with first-party products. If you own a distribution surface, you need a clear rulebook for when to feature third-party AI agents versus steering demand to your stack.