Thira, an AI startup founded by Apptio co-founders to develop AI agents that handle back-office tasks such as IT support, raised a $21M seed led by Madrona
THE SO WHAT
Experienced SaaS founders raising $21M at seed for back-office AI agents is a bet that ‘tickets and workflows’ is the next system of record to be rebuilt. CIOs should start mapping which IT and finance workflows are structurally ticket-based—those are first in line for agent displacement of legacy SaaS.
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