Toast Accused by FTC of Misleading Customers on Subscriptions
THE SO WHAT
The FTC’s move on Toast’s "free" trials and hard-to-cancel subscriptions is another signal that dark patterns around SaaS billing are now regulatory risk, not just churn risk. If your growth model leans on friction to cancel, assume legal and reputational drag is coming and clean it up before a regulator forces the rewrite.
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