Transcription now costs 10 cents an hour. The differentiator is no longer the model, it is whose conversations you get to train on.
THE SO WHAT
At $0.10 per hour for batch audio, transcription is effectively free—value shifts from the ASR model to the corpus of conversations and the downstream workflows. If you’re still charging ‘per minute’ for raw transcripts, expect margin compression and move up-stack into analytics, coaching, or domain-specific insight.
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