Visually impaired Waymo users in CA say riding in a Waymo gives them a feeling of independence and spares them the discrimination they face from human drivers (Sonia A. Rao/New York Times)
THE SO WHAT
Autonomy is quietly becoming an accessibility infrastructure — for some riders, the value prop is not convenience, it's dignity and predictability. If you're deploying AVs and not designing around high-need users like the visually impaired, you're leaving your strongest product-market fit on the table.
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