OpenAI's chair predicts companies will stop worrying about AI tokens
THE SO WHAT
If pricing shifts from tokens to “outcomes,” AI vendors move closer to SaaS-style value metrics and away from raw compute metering—CFOs will care about cost per resolved ticket, lead, or design, not per‑million tokens. Start instrumenting your AI use cases now so you can negotiate on business KPIs when this pricing model arrives, not on vendor-provided benchmarks.
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