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Applied AI·September 16, 2026·1 min read

Salesforce has built the TSA a new AI agent to make travelling less awful for everyone

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Government workflows like TSA screening are moving from static rules to AI-mediated triage—once that pattern lands in airports, it will spread to every high-friction public interface. If you sell into public sector or regulated services, assume your buyers will soon expect agentic flows that can justify decisions under audit, not just chatbots at the edge.