The economics of a voice agent: what a minute of conversation actually costs
THE SO WHAT
Once you unpack ASR, LLM, TTS, orchestration, and telephony, “cost per minute” for voice agents is a composite of infra, latency targets, and failure handling—not a single rate card. Before you greenlight a call-center automation project, model worst-case concurrency and error rates or you’ll discover the real unit economics only after launch.
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