Two hotel groups moved into ChatGPT this week. Neither will let you pay there
THE SO WHAT
Radisson and Motel 6 launching ChatGPT apps without payments keeps AI assistants in the “concierge, not checkout” box — discovery and FAQ, not full-funnel commerce. If you’re experimenting with assistant channels, design for lead capture and intent data now, but don’t overbuild until payments and liability models stabilize.
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