Zoom's new Unified Context Layer unlocks all of your company's complex conversations and video calls for AI agents to use
THE SO WHAT
If Zoom becomes the system of record for conversational data, your AI agents will be gated by how much you’re willing to expose from calls and chats—not just by model quality. Treat this as a data-governance project first: decide which meetings and channels are in-bounds before your ops team wires agents into everything.
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