0
Tech & Innovation·September 3, 2026·1 min read

JD Power says 35% of passenger screens have never been used

Share

A third of passenger screens going untouched — while generating 21.3 problems per 100 vehicles — is a clear signal that adding screens is not the same as adding value. Auto and mobility operators should be reallocating budget from marginal in-cabin UX hardware to software and safety features that regulators and drivers actually care about.